Welcome to Suhag Jewellery! These Terms and Conditions govern your use of our website, www.suhagjewellery.com. By accessing or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our website.

1. General Terms

  • These Terms apply to all visitors, customers, and users of Suhag Jewellery.
  • We reserve the right to update, modify, or change these Terms at any time without prior notice.
  • Continued use of the website after changes implies acceptance of the updated Terms.

2. Products and Orders

2.1 Product Descriptions

  • We strive to display product images and descriptions as accurately as possible. However, slight variations in color and design may occur due to photography and screen resolution differences.
  • We do not guarantee that product descriptions are free of errors. If you receive an incorrect item, please contact us for assistance.

2.2 Pricing and Payments

  • All prices listed on our website are in [Currency] and are subject to change without notice.
  • We accept payments through secure third-party payment gateways. We do not store your payment details.
  • Orders are confirmed only after successful payment processing.

2.3 Order Cancellations

  • We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraudulent transactions.
  • Customers can request cancellations within [Insert Timeframe] of placing an order. Once shipped, orders cannot be canceled.

3. Shipping and Delivery

  • We offer shipping within [Specify Locations] and aim to deliver within the estimated timeframe provided at checkout.
  • Delivery times may vary due to unforeseen circumstances such as weather, logistics issues, or public holidays.
  • We are not responsible for delays caused by third-party courier services.
  • If your package is lost or damaged in transit, please contact us immediately for assistance.

4. Returns and Refunds

4.1 Eligibility for Returns

  • We accept returns only for defective or incorrect products.
  • The return request must be submitted within [Insert Number] days of receiving the order.
  • Items must be returned in their original packaging, unused, and with all tags intact.

4.2 Refund Policy

  • Once we receive and inspect the returned item, we will process a refund or replacement based on availability.
  • Refunds will be issued to the original payment method within [Insert Timeframe].
  • Shipping charges are non-refundable unless the return is due to our error.

5. User Responsibilities

By using our website, you agree:
✅ To provide accurate personal information when placing an order.
✅ Not to misuse, modify, or copy any content from our website.
✅ Not to engage in fraudulent activities, hacking, or any action that disrupts our services.

6. Intellectual Property

  • All content on Suhag Jewellery (including images, text, designs, and logos) is the exclusive property of Suhag Jewellery and is protected under intellectual property laws.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Limitation of Liability

  • We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Our liability is limited to the purchase amount of the product in question.

8. Third-Party Links

  • Our website may contain links to third-party websites for informational or promotional purposes.
  • We are not responsible for the content, privacy policies, or practices of these third-party sites.

9. Termination

We reserve the right to terminate access to our website or services for users who violate these Terms and Conditions.

10. Governing Law

These Terms and Conditions are governed by the laws of [Specify Country/Region]. Any disputes shall be resolved in the courts of [Specify Location].

11. Contact Information

For any questions regarding these Terms, please contact us at:

📧 Email: support@suhagjewellery.com
📍 Website: www.suhagjewellery.com

By using our website, you agree to abide by these Terms and Conditions.